iKhetha

Legal

Terms of service.

These terms govern your use of iKhetha. By using the platform, you agree to them.

Last updated: June 2026

1

Who we are

iKhetha is operated by K2026012823 (SOUTH AFRICA) (Pty) Ltd, a South African private company. References to "we", "us" and "iKhetha" mean K2026012823 (SOUTH AFRICA) (Pty) Ltd.
2

The service

iKhetha provides event ticketing and digital engagement services. Organisers list events, and members of the public buy tickets and take part in voting. iKhetha is the merchant of record for transactions processed through the platform.
3

Organiser accounts

Only event organisers hold accounts. By creating one you confirm that you have the authority to run the events you list, that the information you provide is accurate, and that you will keep your login details secure. You are responsible for activity under your account. Organisers must complete verification before their events go live.
4

Purchases

All sales are final upon purchase. Tickets are electronic and delivered by email, and are valid for one entry. Any fees that apply to a purchase are shown before you complete it.
5

Refunds

Digital purchases, including paid votes, are delivered instantly and are non-refundable. Event ticket refunds are at the organiser's discretion. Tickets are not refundable for personal reasons such as a change in schedule, illness, or transport.
6

Cancellations

If an organiser cancels an event, affected ticket buyers are refunded the price of their ticket within seven (7) business days.
7

Acceptable use

You may not use iKhetha to deceive, defame, spam, manipulate voting outcomes, or run an event you are not authorised to run. We may suspend accounts or remove events where we reasonably believe the integrity of the platform or of an event has been compromised.
8

Content and intellectual property

Organisers and contestants retain the rights to photographs, videos and text they upload, and grant iKhetha a non exclusive, royalty free licence to display and promote that content on the platform and in related communications. The iKhetha name, logo and platform software belong to K2026012823 (SOUTH AFRICA) (Pty) Ltd.
9

Privacy and data

We process personal information in line with POPIA. How we collect, use, share and retain your data, and how we use cookies, is set out in our privacy policy. By using iKhetha you acknowledge that you have read it.
10

Disclaimers and liability

iKhetha is provided on an "as is" basis. We do not warrant uninterrupted service or absence of bugs. To the extent permitted by law, our total liability for any claim arising out of the platform is limited to the fees you have paid us in the six (6) months before the claim. Nothing in these terms limits any right you have under the Consumer Protection Act, the Electronic Communications and Transactions Act, or any liability that cannot lawfully be excluded.
11

Changes and governing law

We may update these terms from time to time, and material changes will be posted here. These terms are governed by the laws of the Republic of South Africa.

Questions about these terms? Email hi@ikhetha.com or see our privacy policy.